- To acknowledge patient and family right and responsibilities and the hospitals’ responsibility to respond to each patient with personal dignity and respect in a trouble free environment.
- To formulate and adopt a hospital wide policy to ensure the respect for patient’s individuality, safety, privacy and dignity; and also to support patients and family’s right to know about his/her health and illness.
- To participate in the care process regardless of the sex, race, religion, caste, economic, educational status and the source of payment of the patient, and treat him in the least restrictive setting possible.